Geneva County pays approximately $90,000 per year to Foxhill Information Systems for ongoing IT support.
Foxhill is 100% owned by Todd Medley and appears to operate with a very small staff consisting of Medley, Josh Tindell and Dale Whittle.
What’s noteworthy is that all three also appear to hold substantial full-time IT positions elsewhere.
There’s nothing inherently wrong with operating a business while working another job. But when taxpayers are paying approximately $90,000 every year for IT support, it raises a reasonable question:
Who is actually available when Geneva County needs help during normal business hours?
Timothy “Todd” Medley
Todd Medley is the 100% owner of Foxhill Information Systems.
Public professional information also identifies Medley as a Principal IT Systems Administrator with KBR, a major government contractor.
As Foxhill’s owner, what availability does Medley provide Geneva County during County business hours? If he’s unavailable, who responds?
Josh Tindell
Josh Tindell performs work under the Foxhill name while public professional information identifies him in an IT/networking role with All In Credit Union.
Tindell is also the owner of Coyote Network Solutions, another technology company that has separately billed Geneva County outside of Foxhill’s regular $90,000 annual IT payments.
That raises another question: Where does Foxhill’s $90,000-a-year service end and separately billed work through Coyote begin?
Dale Whittle
Dale Whittle, CISSP, also performs work under the Foxhill, while public professional information identifies him as a Principal IT Systems Administrator with KBR.
Whittle has also separately billed Geneva County for website-related services outside of Foxhill’s regular monthly IT charges.
Again, outside employment isn’t the issue.
Availability and accountability are.
What Does $90,000 Actually Guarantee?
With all three individuals apparently maintaining other professional responsibilities, Geneva County taxpayers should know exactly what Foxhill is obligated to provide.
Who responds when the network goes down at 10:00 a.m. on a Tuesday?
What is the guaranteed response time?
How quickly can someone be onsite?
How many onsite hours are included?
Who provides coverage when Foxhill personnel are working for their other employers?
These questions should be answered in a written services agreement.
Yet despite specifically requesting Geneva County’s IT agreement through a public records request, I was not provided a current written contract defining these obligations. Because there isn’t one.
Our competing proposal would provide Geneva County a technician onsite eight hours every week, backed by our regular full-time staff, while offering approximately $65,000 in potential savings over 36 months.
This isn’t an argument that Foxhill’s employees shouldn’t have other jobs.
It’s a much simpler question:
For approximately $90,000 a year, what level of staffing and availability are Geneva County taxpayers actually guaranteed?
That’s something the Commission should be able to answer.
